Frequently Asked Questions

What is an IRS Enrolled Agent?

GPS Tax Services is an IRS Enrolled Agent tax firm. An IRS Enrolled Agent has earned the privilege of representing taxpayers before the Internal Revenue Service by either passing a comprehensive three-part test or through experience as a former IRS employee. IRS Enrolled Agent status is the highest credential the IRS awards.

Only IRS Enrolled Agents are required to demonstrate to the IRS their competence in all areas of taxation, representation, and ethics before they are awarded unlimited representation rights to taxpayers before the IRS. Unlike Attorneys and CPAs, who are state-licensed and who may or may not choose to specialize in taxation, all IRS Enrolled Agents specialize in taxation. IRS Enrolled Agents must complete a minimum of 16 hours of continuing professional education per year. Members of the National Association of Enrolled Agents (NAEA), of which GPS Tax Services is a member, must complete a minimum of 30 hours of continuing professional education per year.

IRS Enrolled Agents (EAs) may represent taxpayers when it comes to Collections, Audits and Appeals. EAs are granted unlimited practice rights and are authorized to advise, represent, and prepare tax returns for individuals, partnerships, corporations, estates, trusts, and any entities with tax reporting requirements.

Why am I getting phone calls from the IRS?

The IRS will only communicate with you through the mail. They will NEVER call you and ask for financial information or ask you to pay an amount due with a credit card. If you get a phone call from someone stating that they are from the IRS – HANG UP, THIS IS A SCAM!

Every year, the IRS compiles the “Dirty Dozen List” that represents the “worst of the worst” tax scams that are occurring that year. These scams are targeting taxpayers…do not fall prey to them. You can go to IRS.gov to get more information on the “Dirty Dozen List”.

Why am I getting letters from the IRS?

At first, a letter from the IRS is a reminder that you have not filed your return or have unpaid taxes on your filed return. If you do not respond, the letters will keep coming and will get more aggressive. Receiving Certified Letters (letters that require a signature for proof of delivery) alerts you that the IRS is moving quickly toward serious collection actions. Your bank accounts, wages and/or your assets are at risk. If you have received a Certified Letter, you need to seek professional tax help as soon as possible to avoid these serious collection actions such as Levies, Liens and Wage Garnishments. GPS Tax Services can work with the IRS on your behalf and request a hold on collection activity while we work with you to resolve these problems. Go to our Contact Us page to call or email us on any questions you have about this topic.

What happens if I don’t file a return?

If you do not file a tax return, the IRS may prepare a tax return for you called a Substitute For Return (SFR) based on income information they obtain from your employers, banks, investment companies, etc. An SFR is almost always incorrect and too high because the IRS only has information about your income and not about your expenses. The SFR eventually will be used to determine what you owe to the IRS unless you file your own tax return to replace it. GPS Tax Services is familiar with this issue and can help you organize your tax records and prepare your unfiled return. Go to our Contact Us page to call or email us on any question you have about this topic.

I have a tax problem… what should I do?

Depends on the tax problem. Believe it or not, the IRS wants to work with taxpayers to resolve their tax problems and get them back on track to being timely taxpayers. The IRS likes working with IRS Enrolled Agents, like GPS Tax Services, because it shows that the taxpayer is serious about resolving their tax problems. The IRS has several programs to help taxpayers resolve their tax problems. See the Tax Resolution page on our website for more information on these programs. Go to our Contact Us page to call or email us on any questions you have about this topic.

Where’s my tax refund?

There are several reasons for not receiving a tax refund. The IRS may have applied your refund to taxes owed from previous years, they may have adjusted your return resulting in a balance due instead of a refund (you will probably be hearing from them about this), they have not received your tax return (you will probably be hearing from them about this) or there has been a problem in the processing. GPS Tax Services can speak directly with the IRS on your behalf to determine the problem and the solution to the problem. Go to our Contact Us page to call or email us on any questions you have about this topic.

How does bankruptcy affect my taxes?

People often ask us about tax return requirements for filing for Bankruptcy. This is a complicated topic because it depends on Individual vs Partnerships/Corporations and the Bankruptcy Chapter. According to the IRS Website as of July 2020, Individuals filing under Chapter 13 must have filed all tax returns for the tax periods ending within four years of the bankruptcy filing. During the bankruptcy, tax returns must be filed on time and be fully paid. Failure to keep current with filing tax returns and paying taxes may result in the bankruptcy case being dismissed. GPS Tax Services can help you with any unfiled returns and with keeping you current on your tax returns during your bankruptcy. We have teamed with Bankruptcy Attorneys that can help you with the legal side of bankruptcy while we handle the tax side.

You cannot enter an IRS Tax Resolution plan during bankruptcy litigation. There is a possibility that some of your tax debt will not be discharged in the bankruptcy. After the bankruptcy case is discharged and closed, GPS Tax Services can help you enter an IRS Tax Resolution program for the remaining tax debt. See the Tax Resolution page on our website for more information on these programs. Go to our Contact Us page to call or email us on any questions you have about this topic.